Pet Valu opens new distribution centre in B.C

Pet Valu Holdings Ltd., a Canadian retailer of pet food and pet-related supplies, has opened its 350,000 sq.-ft., LEED-gold certified distribution centre in Surrey, B.C.

The Surrey location is three times the size of Pet Valu’s existing warehouse in the province, and is a key component of Pet Valu’s over $100 million supply chain transformation and unlocks the company’s continued growth in Western Canada while providing enhanced service to existing stores in the region.

“Our new Surrey DC represents the second pillar of our supply chain transformation, and another key achievement of our cross-functional teams, whose careful balance of rigourous planning and iterative learning have kept this multi-year project on time and on budget,” said Richard Maltsbarger, CEO of Pet Valu. “This new facility embodies Pet Valu’s commitment to ‘Our Four Paws’ service model, designed to emphasize safety, compassion, expertise and efficiency. Following several years of heightened investments, we are now entering the final stretch of our transformation, after which we will have Canada’s strongest pet specialty distribution network as the backbone to propel Pet Valu’s continued profitable growth over the next decade.”

The Surrey facility is the second largest pet specialty distribution centre in Canada, exceeded only by Pet Valu’s own 670,000 sq.-ft. distribution centre in Brampton, Ont., and brings up to 150 skilled jobs to Surrey. The facility utilizes an advanced warehouse management system, and modernized machine handling equipment, safety systems and security systems. Additional features include ample wellness space to support the diverse needs of its employees, including a meal room, training space, a driver’s lounge, prayer and ablution rooms and first aid facilities. As part of the company’s ongoing pursuit to optimize energy and emissions management, the Surrey centre will pilot the use of two electric trucks as part of its delivery fleet. Each electric delivery truck represents an opportunity to avoid consumption of over 25,000 litres of diesel fuel per year.

Pet Valu expects the Surrey distribution centre to be fully operational by the fourth quarter of 2024, as it scales down use and exits its legacy distribution centre and third-party storage space in the Metro Vancouver Region in the coming months. The facility is currently receiving and shipping all products through advanced manual processes with implementation of automation of its piece-pick operations intended for 2026 or thereafter.