Damotech refocuses business

MONTREAL – Damotech is refocusing its business with the goal of becoming a one-stop-shop for rack safety in North America.

In an open letter to the industry, company president and owner, Eric Naaman, said: “Damotech has experienced significant growth in the last five years and remains the largest rack repair supplier in North America. But we want to go even further and become the preferred partner to all warehouse operators in America that make warehouse safety their number one priority. Our mission could not be clearer. We want to be an outstanding rack safety partner for our customers.”

Naaman went to on to say that by having an integrated offering of products, engineering expertise, and rack inspection management software under one roof, Damotech can better serve its customers.

“From discussions with our customers, it’s clear they want to have a single partner that has all the expertise to make their warehouse safe and efficient,” he added.

Damotech has redefined its offering into three main categories:

Engineering Services
Damotech provides rack conformity inspections, rack load-capacity calculations and rack safety training services to small and large warehouse operators anywhere in North America.

The company’s engineering services were previously offered under Racknowledge, a wholly owned company of Damotech. Racknowledge is merging with Damotech and providing the services and technology under the Damotech brand.

Products
These are the protection and repair products that the company has already been offering in the U.S. and Canada. They include: DAMO PRO, DAMO FLEX, DAMO SHIELD, DAMO GUARD and DAMO FENCE.

Software
The company has created a software platform dedicated to helping warehouse operators manage and keep track of their rack inspections and repairs. The software (previously called Watson, and part of Racknowledge) is now called the ‘Damotech Platform’. This platform was designed to simplify the process of capturing and reporting deficiencies in the warehouse environment. It allows customers to review the data for each inspected location, with pictures, flagged issues and damaged components sorted by priority levels. Customers can also access a dashboard with statistics about the inspected racking systems.

Damotech has launched a new website  and will continue to invest significant efforts to create useful content and share rack safety expertise with warehouse operators across North America.

The company is also expanding its R&D team and software division and investing in manufacturing to further reduce lead-time and increase production.