DHL expands Shopify partnership to simplify global shipping for merchants

DHL Group is expanding its partnership with Ottawa-based e-commerce company Shopify to make international shipping faster and easier for millions of online merchants.

The enhanced collaboration integrates DHL’s services directly into the Shopify Shipping platform, giving sellers worldwide simplified access to DHL’s global logistics network.

Sellers will no longer need to onboard a logistics provider independently, helping them streamline operations, reduce administrative work, and manage complex customs and tax compliance processes.

“As the world’s leading logistics company, DHL connects merchants to their end customers through our extensive network spanning 220 countries and territories,” said Katja Busch, Chief Commercial Officer DHL and Head of DHL Customer Solutions & Innovation. “We know that navigating customs clearance, duties and tax compliance, in addition to finding a dependable delivery partner, can be complex without expert assistance. The partnership between DHL and Shopify allows merchants to tap into DHL’s expertise and use our unrivaled network, products and services effortlessly. It’s all geared to enabling merchants to deliver to their customers in a hassle-free manner.”

The integration is already live in the U.S. and Germany. In the U.S., it includes “Delivered Duty Paid” (DDP) shipping, which protects consumers from surprise import fees by ensuring merchants handle all duties and taxes upfront.

“With Shopify Shipping, we’re doubling down on unified commerce, giving merchants a logistics solution that’s not just seamless, but scales with their business,” said Harley Finkelstein, Shopify President. “By launching with DHL as a pre-integrated partner, we’re streamlining fulfillment in one powerful hub, breaking down barriers and unlocking global opportunities for merchants to thrive.”

DHL’s services on Shopify are expected to roll out across major markets in Europe, the Americas and Asia-Pacific through 2025 and 2026.