Inside Logistics

Walmart Canada expands grocery pickup options

New mobile functionality now active and automated pickup towers coming soon


October 23, 2018
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pickup

Walmart Canada will trial pickup towers in two locations starting in 2019.

MISSISSAUGA, ON – Walmart Canada has launched Mobile Check-in, to coincide with a new wave of Grocery Pickup locations launching in Regina, Halifax, Moncton, Victoria and Quebec City today.

Mobile Check-in allows customers to check in 30 minutes before their scheduled grocery pickup time with a single tap. When the customer is close to the store, Walmart associates are alerted and the customer’s order is ready when they arrive. The feature is available today for the 22 stores where Grocery Pickup is being launched.

The company plans to expand the mobile check-in feature to all Walmart Canada Grocery Pickup store locations sometime next year.

The retailer also announced plans to introduce Pickup Towers to the Canadian market in early 2019 with two test locations in Oakville, Ontario, and Mississauga, Ontario, as it works to further integrate its e-commerce offering and bricks-and-mortar retail.

Walmart Pickup Towers are high-tech, 16-foot-tall units, capable of dispensing a customer’s online, general merchandise order in less than a minute.

“Walmart is always looking for innovative approaches to help our customers save time and money and we’re constantly trying new things,” said Lee Tappenden, president and CEO of Walmart Canada. “We’re thrilled to offer the Mobile Check-in technology to customers. Early next year we’ll also trial Pickup Towers – another way we are using our stores to offer convenience and time saving options to our customers.”