Canada Post expects delays to continue into 2025

Canada Post is asking Canadians to be patient while it prepares for employees to return to work today (Dec. 17) and begin operations, as it expects delivery delays to continue this year and into 2025.

“With a large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and the company asks Canadians for their patience,” Canada Post said in a release. “Canada Post will continue to keep Canadians updated with information posted on canadapost.ca.”

As a guide for its service, Canada Post provided the following information:

Parcels, lettermail and direct marketing mail:

• On a first-in, first-out basis, Canada Post will start working through the mail and parcels trapped in the system since the strike began Nov. 15.
• New commercial volumes will not be accepted into the network until Dec. 19.
• Service guarantees are suspended as the company ramps up operations.
• Canadians should expect delivery delays through the remainder of 2024 and into January 2025.
• Post office hours of operation may vary as the company works to stabilize operations.

International mail and parcels:

• Canada Post will work to process a significant accumulation of international mail and parcels currently queued up to enter the postal system.
• Customers should expect delays into 2025.
• The postal system will start accepting new international mail Dec. 23.