Logistics sector posts longest workdays, highest burnout risk, data says
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Employees in the logistics sector work the longest days and face the highest risk of burnout among all industries, according to new data from the ActivTrak Productivity Lab.
The research shows logistics workers average nine hours and 10 minutes per day — 26 minutes longer than the cross-industry average — with 20 per cent considered overutilized and 15 per cent flagged as at risk of burnout.
Overutilization is defined as exceeding daily productive hour goals by more than 30 per cent, while burnout risk applies to employees who spend over 75 per cent of their time in an overutilized state annually.
The findings are based on anonymized data from 774 companies and 218,900 employees across 23 industries between Jan. 1, 2022 and Dec. 18, 2024. Among 2,190 logistics employees studied, workers logged the most daily productive time at seven hours and three minutes and ranked second in daily collaboration time at 56 minutes.
The report also found that 72 per cent of logistics workers adopted AI tools in 2024 — the highest rate across industries — and used them nearly three minutes more each day than the average.
“Logistics leaders face a double-edged sword: their teams demonstrate the highest daily productivity and AI adoption in the workforce, yet they’re also at the greatest risk of burnout,” said Gabriela Mauch, ActivTrak’s head of productivity lab and chief customer officer. “Amid external pressures like rising tariffs, sustaining performance requires smarter workload design — redistributing tasks, managing collaboration overload and ensuring AI isn’t just adding efficiency, but also alleviating pressure.”
“Workforce analytics isn’t about control. It’s about aligning the needs of the business with the needs of your employees. When expectations are clear and met on both sides, you end up with a stronger culture, a more productive team and ultimately a high-performing company,” added Scott Friesen, executive vice-president of strategic analytics. “We’ve realized over $600,000 in labour savings so far due to better workforce allocation and that number is just going to continue to grow.”
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