FedEx launches e-commerce service for small and medium enterprise

PITTSBURGH, Pennsylvania—FedEx Supply Chain, a subsidiary of FedEx Corp and a third-party logistics provider (3PL), has launched FedEx Fulfillment, an e-commerce solution that helps small and medium-sized businesses fulfill orders from multiple channels including websites and online marketplaces and manage inventory for their retail stores.

FedEx Fulfillment is backed by a platform that integrates selling channels and manages inventory.

“FedEx Fulfillment is the latest in a series of offerings designed to help our customers succeed as e-commerce continues to grow,” said Carl Asmus, senior vice president, e-commerce with FedEx Express. “By teaming up with FedEx Supply Chain and utilizing the world-renowned FedEx networks, customers can focus less on fulfillment and logistics challenges and more on growing their businesses.”

Using the FedEx Fulfillment platform, customers will have complete visibility into their products, giving them an easy way to track items, manage inventory, analyze trends, and make more informed decisions by better understanding shoppers’ spending behaviors.

FedEx Fulfillment offers two-day ground shipping to the majority of the US population, and the capabilities for a hassle-free returns process.

“FedEx Fulfillment gives small and medium-sized businesses the potential to achieve profitable and scalable growth,” said Ryan Kelly, senior vice president, FedEx Supply Chain. “Online shoppers show deep-rooted loyalty to brands with fast shipments, easy returns, positive customer service experiences and flexible delivery options.”

FedEx Supply Chain, formerly GENCO, provides a suite of integrated logistics solutions, including warehousing, distribution, transportation, e-commerce fulfillment and reverse logistics with its more than 11,000 team members, 130 operations and 35 million square feet of warehouse space.