KANSAS CITY, Mo. – VeriShip, a SaaS-based shipping expense optimization platform, has acquired Valence, a software and managed service company that tracks Amazon’s operational errors for sellers in its Fulfillment by Amazon (FBA) program.
The acquisition establishes VeriShip to offer managed services and insights for small to mid-sized businesses shipping across the world’s largest parcel shipping and fulfillment networks – Amazon, DHL, FedEx, and UPS.
“Cyber Monday’s record sales proved e-commerce will only continue to grow, yet smaller retailers face difficult headwinds as consumers demand shorter shipping times and less expensive rates,” said Ryan Clement, VeriShip CFO.
“VeriShip has been advocating for small and mid-sized businesses to manage their parcel relationships and spend with FedEx and UPS for nearly 15 years. Now, we can extend our expertise to Amazon sellers.”
VeriShip and Valence have a shared mission: to leverage spend intelligence to simplify the increasingly complex and often-fraught relationships between shipper and carrier.
Valence’s technology taps into Amazon’s Marketplace Web Service API to identify Amazon’s operational errors in handling a seller’s FBA inventory. Then, Valence associates negotiate reimbursements owed.
Similarly, VeriShip uses its technology – a cloud-based parcel analytics platform that aggregates and audits data on 70 million packages shipped annually through DHL, FedEx and UPS – to recover refunds for small and mid-sized businesses. Its data scientists further analyze and compare data to optimize the shipping environment and prevent future overcharges and inaccuracies through carrier contract engineering and predictive analytics.
“SMBs are competing in an ever-changing e-commerce landscape. Meanwhile, powerful multinational package delivery and fulfillment services, like Amazon, are continuously changing the rules,” said Valence co-founder and now VeriShip CRO JL Needham.
“Together, the VeriShip and Valence solutions help level the playing field for these businesses whose products fuel the future of retail.”