NAD Logistics has partnered with Lighthouz AI to automate invoice audits and shipment paperwork, a move the company says is sharply reducing manual work and accelerating cash flow.
In a few months, Lighthouz AI has processed several thousand invoices for the North American third-party logistics provider. NAD says its average time to invoice customers has fallen from 2.11 days after delivery to 0.47 days, while the workflow is saving its two-person accounting team an estimated 90 to 120 minutes of manual work per day and cutting paper use by more than 5,000 sheets per month.
“What caught my eye from the beginning was the ability to grow without always adding headcount,” said Tyler Matthews, vice-president – North American operations, NAD Logistics. “Now our team focuses on exceptions instead of touching every single document, which helps us work faster, cut out repetitive steps and be ready for the next ramp-up in volume.”
Before the partnership, NAD’s process was primarily manual and difficult to scale without more staff. Lighthouz AI rebuilt the workflow around existing systems, pulling documents from email, checking them for completeness and flagging exceptions for human review.
NAD is now expanding the use of Lighthouz AI to manage frequent communications from factoring companies and is developing an intelligence layer to automate routine messages, with edge cases routed to staff.
“In most cases, the paperwork and emails coming in are clean and routine,” said Srijan Kumar, co-founder of Lighthouz AI. “Our goal is for the NAD team to focus on the minority of tasks that truly need their attention while the software handles the rest, so they can improve efficiency and move cash faster through the business.”
NAD says the automation is helping it absorb added activity amid shifting freight conditions, positioning the company to scale efficiently.
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