Retail Operations The new Grocery Code of Conduct should benefit both Canadians and the food industry June 16, 2023 The code is meant to address long-standing issues in the industry, including grocery retailers imposing large fee increases on suppliers without notice
Covid-19 US shoppers face grocery shortages January 12, 2022 Shortages have grown more acute in recent weeks as new problems – like the fast-spreading omicron variant and severe weather – have piled on to the supply chain struggles and labour shortages
E-commerce E-commerce returns plague retailers this season January 6, 2022 How returns cost your business and how to manage them
Artificial Intelligence (AI) Five trends shaping last mile delivery in 2022 December 29, 2021 Retailers undergoing a digital transformation to focus more on e-commerce need to look at new ways to ensure prompt delivery and provide a high level of customer service
Disruption Christmas not so sweet for candy makers December 23, 2021 Visions of sugar plums have turned into visions of snarled supply chains for some Canadian candy companies this holiday season
Disruption Supply issues hurting small businesses at Christmas December 22, 2021 A consumer try to shop local, products are stuck in transit
Covid-19 Imported booze may be in short supply this holiday December 13, 2021 Canada is facing alcohol shortages ahead of the holidays due to supply chain issues, a situation prompting some provincial liquor authorities to urge customers to shop early – or be prepared to try a new libation
Congestion US shipping reform bill passes first legislative hurdle December 9, 2021 Shippers applaud, ocean carriers decry new law
Retail Operations Black Friday discounts depend on retailers’ supply chain savvy November 26, 2021 A divide has emerged between big and small retailers this Black Friday
Disaster Ontario retailers feel effects of BC closures November 23, 2021 Retailers expecting delays as a result of the shutdowns caused by massive flooding in British Columbia