DHL enhances domestic next day air product portfolio

by Canadian Shipper

PLANTATION, Fla.DHL has announced significant enhancements to its suite of domestic Next Day Air products though a major expansion of its service coverage across the U.S. DHL is also enhancing its money back guarantee for DHL Next Day 10:30 AM and DHL Saturday Delivery services.

DHL’s portfolio of Next Day Air products includes DHL Next Day 10:30 AM, DHL Next Day 12:00 PM, and DHL Next Day 3:00 PM – complemented by DHL Same Day service for the most time-critical shipments. DHL is the only U.S. express delivery provider with the flexibility to offer both 10:30 AM and 12:00 PM delivery service options.

Effective today, DHL has enhanced its service coverage for its next day products, upgrading nearly 300 ZIP Codes to its 10:30 AM product, 179 ZIP Codes to its Next Day 12:00 PM product, and 231 ZIP Codes to its Saturday Delivery service. When added to DHL’s existing coverage, this represents a service upgrade to an additional 8 million ZIP Code combinations, says the company.

In addition, the DHL Next Day 10:30 AM and DHL Saturday Delivery services are now backed by an enhanced money-back guarantee which includes both the transportation charges and the associated service fees. Customers may now claim a full refund of transportation charges and the 10:30 AM upgrade or Saturday delivery fee in the event of a shipment delay.

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