IAG Cargo to use Descartes’ airfreight booking portal

WATERLOO, Ont. — IAG Cargo has partnered with Descartes Systems Group to use its cloud-based Global Freight Exchange (GF-X) Private Label solution for air cargo booking on iagcargo.com, the carrier’s electronic booking portal for freight forwarders. IAG Cargo officials say the company will provide the online booking service to its customers free of charge.

Descartes’ GF-X is designed to allow airfreight carriers to distribute real-time product, routing, capacity and rate information to their forwarders worldwide. Airfreight forwarders can access carrier information, make electronic bookings and track shipments via a Web browser, 24 hours a day, seven days a week.

“We’ve been a long-time customer of Descartes, using the company’s air messaging and GF-X solution. Extending our relationship to include a private-label portal is a logical extension for IAG Cargo,” said Angel Cabeza, head of distribution and IT platform at IAG Cargo. “Descartes’ GF-X Private Label is a cost-effective and proven solution that allows us to deliver against our goal of providing outstanding levels of customer service in the industry. It will help us support our existing network of large freight forwarders and will also be highly beneficial in helping us target the SME market, which we see as being of great value over the coming years.”

“IAG Cargo’s operations span the globe,” said Ed Ryan, chief commercial officer at Descartes. “Our longstanding relationship has been predicated on helping IAG Cargo improve their service to their customers in a cost effective manner. We’re pleased to be able to extend our relationship to help them streamline and add greater value to their air cargo booking process with our proven on-demand solution.”