United Airlines has received certification under the International Air Transport Association Cargo 2000 Quality Management System.
Cargo 2000 is a coalition of the world’s leading airlines and freight forwarders and its charter aims to improve the efficiency of the air-cargo industry by adopting agreed upon business processes and automation standards.
Certification means United is now fully compliant with the standards of Cargo 2000. These standards require that airlines generate messages producing monthly reports. Reports measure four pre-determined milestones along a route-map created for a particular shipment. These measurable milestones are acceptance of freight at origin, departure of the booked flight, on-handling of freight at destination and delivery of freight to the forwarder.
Currently, London, Chicago and Narita – three of United’s top five stations for volume handled – have earned full certification. In 2002, seven more stations will do the same, said Roger Gibson, vice-president United Cargo.
United flew more than 3.1 billion cargo-tonne miles in 2000.
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