Inside Logistics

UPS opens Indianapolis super hub

New 893,000-square-foot Plainfield, Indiana, package sortation and distribution centre is highly automated

July 4, 2019


The hub will capitalize on the Indianapolis area’s growing biotech and health sciences sector.

PLAINFIELD, Indiana – UPS has officially opened its new 893,000 square foot Plainfield, Indiana package sortation and distribution centre.

The Indianapolis-area facility initially started processing packages in 2017 during the busy holiday season while construction of the new “super hub” was still underway.

“Our business is growing in Indiana and the surrounding states. The new regional super hub in Plainfield sorts packages faster and more accurately by bringing together highly-automated operations, advanced technology, and dedicated employees. Our customers can have confidence that they will continue to receive the reliability and performance that they have come to expect from UPS,” said Joe Boyle, president of UPS’s Ohio Valley District which includes Indiana, Kentucky and southern Ohio.

The facility is designed to capitalize on the region’s growing biotechnology, life sciences and health care sectors. The hub uses data-driven package scanning and sortation equipment. Healthcare and life science logistics are strategic growth imperatives for UPS. As demands grow for more patient control and convenience, it will be increasingly important for care providers and logisticians to have supply chains that deliver critical pharmaceuticals, devices and supplies to medical facilities and patients when and where they need them.

The technology integrated into the new hub also facilitates the UPS Ground on Saturday delivery and pickup services that included the Indianapolis area as an early market for its launch and rollout in 2017. Additionally, Indiana was one of UPS’s first Midwest locations for the expansion of natural gas fueling for its tractor trailers, which began in 2013.

“Super hubs” like the new Indianapolis area regional hub have  a significantly higher package processing capacity than most other package operations facilities, increasing the speed and flexibility of packages moving through UPS’s global smart logistics network.

Similar facilities have been opening in Atlanta, Georgia; Dallas/Ft. Worth, Texas; Phoenix, Arizona; and Salt Lake City, Utah as part of a multi-year strategic capital investment plan that also includes acquisition of new aircraft and ground fleet vehicles. This year, the company is adding more than 350,000 pieces per hour of additional sortation capacity in the United States before the 2019 holiday season.

Indiana’s roads connect the state to 82 million people within a 500-mile radius of the state’s borders. Its international transportation network includes 10 major airports and three maritime ports, which are each Foreign Trade Zones.

UPS employs more than 9,800 people across Indiana in package delivery operations, air operations, ground freight, healthcare logistics and contract logistics.