Inside Logistics

Supply chain automation technician certification launched

Manufacturing Skill Standards Council (MSSC) unveiling industry-led Certified Technician in Supply Chain Automation (CT-SCA) training and certification program


August 19, 2020
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The  Boss Logistics Device was designed to train technicians.

HOUSTON, Texas – The U.S.-based Manufacturing Skill Standards Council (MSSC) is unveiling a new, industry-led Certified Technician in Supply Chain Automation (CT-SCA) hands-on training and certification program.

“Driven by Covid-19, the nation’s entire retail economy is accelerating its long-term shift towards e-commerce: orders shipped directly to consumers out of large distribution centres,” said MSSC chair and president, Leo Reddy.

“In response to this challenge and opportunity, the e-commerce industry is the most willing to increase its investment in automation technologies – according to a 2020 study by Honeywell Intelligrated. The CT-SCA program is designed to provide these companies with higher skilled technicians to ensure that these automated systems are dependable, cost-effective, flexible, and safe.”

The non-profit MSSC prepares technicians with the core, industry-wide technical skills needed for front-line work in all sectors of advanced manufacturing and logistics.

“CT-SCA was built based on a definition of supply chain automation technicians provided by the National Center, i.e., ‘persons who install, maintain, support, operate or upgrade the automated material handling equipment and systems which operate the supply chain,’ said Steve Harrington, industry liaison at the National Center for Supply Chain Automation.

“Our research confirms that 25 percent of all U.S. retail spending will be online by 2020, a trend expected to force 100,000 retail stores to close.”

The National Center’s research is supported by a grant from the National Science Foundation’s Advanced Technician Education program.

Amatrol, Inc., which makes industrial technician training and equipment, invented a device, called “Skill Boss Logistics,” for hands-on CT-SCA training and certification. According to Paul Perkins, President of Amatrol, “Today’s use of supply chain automation is expanding at an exponential rate, causing the need for maintenance technicians who can service these systems to greatly exceed the current workforce supply. This problem is only going to become greater in the coming years unless dramatic changes are made,” said Paul Perkins, president of Amatrol,

“CT-SCA is going to be the game changer. This certification provides a high-quality means to prepare competent technicians, and its training design will enable organizations to produce technicians at the accelerated rate needed to catch up.”

To secure industry support for the development and promotion for CT-SCA, the National Center, MSSC and Amatrol partnered with MHI.