Inside Logistics

Purolator integrating PUDOpoints into pick-up network

Collaboration will help Purolator with undeliverable items


March 6, 2020
by

TORONTO – Purolator is integrating PUDOpoints across Canada into its network of parcel pick-up counters.

Last spring, PUDO and Purolator started a pilot project with the goal of providing consumers more convenient options for dropping off and picking up packages. The pilot extended Purolator’s network by using select PUDOpoints to add locations for Purolator customers to drop off and pick up their shipments.

According to PUDO CEO Frank Coccia the pilot was a success. “As a result, we are pleased to be formalizing our integration, nation-wide with Purolator, across our Canadian network,” he said.

The agreement extends Purolator’s existing network of regional pick-up depots, adding PUDO’s footprint of local pick-up and drop-off counters. PUDO partners with neighbourhood businesses to become PUDOpoints offering staffed parcel pick-up and drop-off services for local online shoppers.

Failed-first delivery attempts is a key challenge for providers of last-mile e-commerce delivery. Often consumers are not home to receive a package requiring the courier to attempt redelivery or, if available, redirect to a local pick-up counter. PUDOpoints offer Purolator the option to redirect more undeliverable packages.