Inside Logistics

Toronto suspends noise bylaw to facilitate deliveries

Retailers will now be able to make deliveries 24/7 in Toronto to cope with coronavirus crisis


March 16, 2020
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TORONTO – Effective immediately and until further notice, all retail businesses in Toronto are exempt from the City of Toronto Noise Bylaw to facilitate after-hour deliveries.

The City’s Noise Bylaw includes the ability to provide an exemption in response to extraordinary circumstances affecting the immediate health, safety or welfare of the community. This exemption will ensure retailers can receive deliveries 24 hours of a day, seven days a week to ensure essential goods remain in stock.

“To assist in getting goods to market in a more expeditious manner, we applaud the City of Toronto for temporarily lifting time-of-day restrictions on roadways and deliveries for our retailers. As all levels of government work to protect the health of every citizen, we pledge to continue to play a strong supporting role in ensuring access to goods, when and where they are needed,” said Diane Brisebois, president and CEO of the Retail Council of Canada

City staff – in consultation with Mayor John Tory’s office – moved quickly to make this immediate change after it was raised by the Retail Council of Canada as a way to allow additional deliveries for retailers.

“We are taking this action to help Toronto businesses get deliveries and continue to stock their shelves with essential goods for our residents,” said Toronto mayor, John Tory.

“By exempting retail businesses from the City’s noise bylaw right now, we will ensure that retailers can receive deliveries 24 hours of a day, seven days a week. This action is part of the City’s ongoing response to the COVID-19 pandemic and my focus on protecting the people of Toronto, including our most vulnerable residents, and helping businesses.”

The city added in a statement: “There is no need for residents to panic-buy and stockpile. While being prepared for emergencies is always advised, any bulk purchasing beyond a two-week supply jeopardizes the ability of vulnerable people to access essential food and health supplies.”