Quest International adds 4PL service

IRVINE, California – Quest International, Inc., known for reverse logistics services tied to RMA (Return Merchandise Authorization) management programs, is adding 4PL (Fourth Party Logistics) programs to support established depot repair and field services for medical device manufactures including forward logistics and warehousing.

Quest’s reverse logistics services include not only warranty and returns management but also supply chain management. Spare parts and consigned inventory management coupled with kitting optimize our client’s overall inventory management and decrease its operating expense.

With warehousing and forward logistics services, Quest’s clients trust an effective execution of the fulfillment process including order picking, packaging, palletizing and shipping with compliant warehouse and transportation management systems. Quest serves as a single point of contact for multiple carriers, customs brokerage, order services, and more.

Quest’s priority is delivering premier customer satisfaction. Clients often require customized and flexible solutions to their unique business needs. Whether it’s just-in-time or just-in-sequence execution, Quest offers customized configurations to deliver white glove and white labeled service with transparency. Leveraging Quest’s global distribution centers, customers can depend on a cost effective supply chain logistics program.

“The Amazon model has reshaped how service delivery has evolved in recent years,” said Kaye Katouzian, vice-president and COO. “In providing a more comprehensive service offerings, we are constantly adding additional value added services to benefit our customers and become that one-stop strategic partner.”