Inside Logistics

Loblaw customers to pick up orders in GO stations

Ontario's public transit agency Metrolinx to offer a new PC Express service in five GO Transit stations in the Greater Toronto Area


February 26, 2018
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BRAMPTON, Ontario – Loblaw Companies Limited is working with Metrolinx to offer a new PC Express service in five GO Transit stations in the Greater Toronto Area. The service will allow commuters to pre-order groceries online for pick up during their next day’s commute.

It will begin in five GO Transit stations this spring, and is expected to expand in phases to additional sites in the region.

“This is a logical extension of our increasingly popular e-commerce services, and the growing customer appeal for ordering groceries online and picking them up when it’s most convenient,” said Jeremy Pee, SVP, e-commerce, Loblaw Companies Limited.

“With PC Express pick up locations we’re giving customers and commuters the best brands and products we have to offer, easy online ordering, and some time back in their day.”

This new service is an evolution in Loblaw’s successful click-and-collect model, where customers can already order online and pick up in a growing list of more than 200 stores nationwide. Now, in addition to online orders picked up in-store, Loblaw is adding convenient GO Transit stations so customers don’t have to adjust their daily travels.

This spring, customers who place an online web or app order by midnight will have the option of selecting from five PC Express pickup locations within GO Transit stations – Bronte, Oakville, Rouge Hill, Whitby and Clarkson – for their next-day, homebound pick-up site.

Depending on location, the groceries will come from nearby Fortinos or Loblaws stores and will be waiting in a special delivery truck, in lockers or in an enclosed kiosk.