Inside Logistics

Amazon launches automatic replenishment devices

Internet-connected devices now integrate to automatically order everyday essentials


January 20, 2016
by MM&D Online Staff

SEATTLE, Washington—Amazon has revealed the first devices available with Amazon Dash Replenishment, a service that enables connected devices to automatically order physical goods from Amazon.

Initial partners are Brother printers, a GE washer, and the Gmate SMART blood glucose monitor. Dash Replenishment Service kicks in when supplies are running low–for example, a Brother printer that will order toner or ink when it’s needed. Customers who already own a compatible Brother printer can start taking advantage of Dash Replenishment immediately, and the General Electric washer and Gmate device are to be ready by the end of the month.

Other companies  and devices have joined the program, including Purell soap and hand sanitizer and the Whirlpool Smart Dishwasher. Brands that want to incorporate Dash Replenishment Service into their connected devices can now easily access the programming to start an integration.

“Customers simply activate Dash Replenishment when they are setting up their connected device and then rely on Amazon to automatically deliver those everyday essentials,” said Daniel Rausch, director, Amazon Devices. “It’s exciting to make Dash Replenishment a reality—customers can start taking advantage of the service today and we will continue to launch and add new devices to the program this year.”

Devices available with Dash Replenishment include compatible Brother connected printers that measure toner or ink levels. Dash enables automatic ordering so that customers always have the supplies they need to print. Customers can sign up for Dash Replenishment via Brother’s website when setting up their compatible printers.

“We are excited to work with the Amazon Dash Replenishment Service, and be a part of its official launch,” said Don Cummins, SVP Marketing, Brother. “Brother has over 45 models immediately compatible with Amazon Dash Replenishment, making it easy for our users to automatically have their ink or toner replenished when they need it.”

GE’s washer with Smart Dispense technology stores detergent and automatically dispenses the right amount for each load so customers don’t have to worry about it. With Dash, customers use the associated app to set their preferred preorder level and Amazon delivers detergent when supply is running low.

Gmate’s SMART Blood Glucose Meter is a device that connects to a smartphone to make testing blood sugar easy and convenient. With Dash Replenishment, testing strips and lancets are automatically ordered when needed so customers always have the critical supplies they need to stay in good health.

Amazon has already announced dozens of other connected devices that will also integrate the service, including devices from Samsung, Brita, Whirlpool, August, Oster, Obe, Petnet, Clever Pet, Sutro, Thync, and Sealed Air.

“Amazon has been great to work with–together we’ll help ensure customers always have the right supplies on hand when needed. For Whirlpool, this collaboration is all about taking steps out and keeping life simple,” said Brett Dibkey, Vice President, Integrated Business Units, Whirlpool Corporation.

Whether large corporations or hobbyists, device makers can use Dash Replenishment Service to place orders on behalf of their customers without having to build the back-end infrastructure to fulfill orders–Amazon does this work for them, leveraging its authentication and payment systems, customer service, and fulfillment network.