Inside Logistics

MCFA opens new technical training centre

New facility will be used for hands-on technical training across product line


September 27, 2019
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HOUSTON – Mitsubishi Caterpillar Forklift America Inc. (MCFA) has expanded its Houston headquarters to include an onsite dedicated training centre.

With this expansion, MCFA now houses over 16,000-square-feet of dedicated space used exclusively for dealer technical training.

“The new MCFA Training Center further demonstrates our commitment to providing factory-direct support to our customers and dealers,” said Kevin Krakora, vice-president of design, quality and product support at MCFA.

“MCFA dealer technicians play a key role in supporting our customers, and their jobs are changing almost daily, thanks to new technologies and equipment. The need for a comprehensive training centre is more important than ever. Our vision for the new MCFA Training Center is to provide dealers’ technicians with the hands-on training they need, and we’re excited to see this come to life.”

MCFA’s new training facility has two workshop areas, each spanning more than 4,200 square feet. The company will use the new facility for hands-on technical training across its product line, including Cat lift trucks, Mitsubishi forklift trucks and Jungheinrich warehouse products. Attendees will have the chance to undergo training courses ranging from internal combustion forklifts to electric warehouse products and very narrow aisle systems trucks.

Additionally, MCFA’s new technical training centre is the first-of-its-kind in North America to provide technical training on Jungheinrich warehouse products and systems trucks.

“MCFA has been a longstanding partner of Jungheinrich AG for years,” said Krakora.

“While we’ve always had extensive support throughout North America, we’re excited to provide additional training opportunities to further enhance and solidify MCFA dealers’ technical knowledge for continuing education.”