New B2C delivery option for Canadian retailers

by MM&D Online Staff

TORONTO, Ontario—Farrow, a Customs broker and logistics provider, has a new partnership with InPost and Delivery Net to expand the delivery options available to customers using a national parcel locker network solution.

Under terms of the partnership, Farrow will be able to offer expanded pickup and returns to end users with InPost’s national parcel locker solution. Customers will enjoy the benefits of Automated Parcel Locker Solution such as 24/7 availability, simple pickups, improved transit times, full security, and customized brand messaging.

“This agreement allows us to offer expanded service options to our customers, and is important for our Farrow Logistics operations across Canada during these uncertain times.” said Randy Motley, president of Farrow. “Parcel lockers are already a proven delivery alternative in Canada and extremely popular in other parts of the world which is why we’re thrilled to bring it to retailers and their customers across Canada.”

In addition to offering significant cost savings to retailers, InPost’s locker network improves the convenience of picking up and returning parcels for consumers across Canada. There are over 1,000 locker locations planned for Canada by the end of 2017 and 200 locations in operations across the Greater Toronto Area.

These locations are under site agreements with major retailers such as 7-Eleven, Loblaw, Petro Canada, and the Toronto Parking Authority. InPost Parcel Locker’s self-serve pick up/return process takes under 10 seconds to complete.

“Multiple shipping options are expected by today’s consumers and result in higher sales for online retailers. Over 17,000 retailers globally use InPost Parcel Lockers to increase basket size and decrease cart abandonment” says InPost Canada CEO Tony Jasinski. “We are delighted to be partnering with Farrow and Delivery Net to offer our service to more Canadians.”

The “Click and Collect” method of having a parcel delivered accounts for roughly 20 percent of all B2C shipments in Europe. It allows those who make online purchases to conveniently pick up their packages at any time of day from a designated network of automated parcel machines. The InPost concept, proven around the world, is a remedy for missed courier deliveries and offers e-commerce shopping convenience.

Farrow is a Customs broker and logistics provider with over 100 years of expertise in international trade. Owned and operated by the third generation of the Farrow family, and with over 1,250 employees and 43 offices and warehouse locations, Farrow is among the largest private and family owned Customs broker in North America.

The InPost parcel-locker network is the largest international network of automated parcel lockers.  They are located in convenient places such as grocery stores, gas station and transit hubs. This customized solution is already present in more than a dozen countries, including:  Australia, Chile, Columbia, Czech Republic, Estonia, France, Great Britain, Ireland, Iceland, Italy, Latvia, Lithuania, Poland, Russia and Slovakia. Currently, there are more than 4,000 parcel lockers based on InPost technology located worldwide.

Delivery Net has been the Canadian leader for over 20 years in providing delivery solutions to the e-Commerce industry. As the market leader in parcel zone skipping in Canada Delivery Net moves over 8 million parcels through its network annually. Delivery Net operates four divisions in Canada, which include: Parcel Zone Skipping, PDN, International mail, and Parcel-Locker delivery.