Kinaxis Inc. has unveiled Maestro Agents, the latest addition to its Maestro platform designed to accelerate AI-enabled decision-making across global supply chains.
Now available to Kinaxis customers, the embedded, context-aware digital co-workers are built to help planners move quickly from issue to action, turning disruptions into opportunities and enhancing supply chain resilience.
“Kinaxis agents are already helping our planning team collaborate more effectively with customers and contract manufacturers,” said John Finnigan, senior director of advanced planning at Jabil. “With human-in-the-loop safeguards, we’re reaching decisions faster today and see strong potential to build a more resilient and networked supply chain.”
Unlike traditional AI assistants that operate separately from planning environments, Maestro Agents function within live supply chain systems to understand context, constraints and trade-offs. Kinaxis plans to expand the ecosystem with Maestro Agent Studio, now in limited release, and an agent marketplace in 2026.
“Today’s supply chains operate within an environment of constant volatility. Resilience and adaptability are no longer aspirational — they are mission-critical,” said Andrew Bell, chief product officer at Kinaxis. “Maestro Agents bring explainable AI into the moments that matter for supply chain leaders and practitioners.”
Early adopters report reduced manual workloads and faster, more confident decision-making.
“Flexibility and guardrails are essential if companies are going to trust and scale AI,” said Eric Thompson, research director at IDC. “With Maestro Agents, Kinaxis is showing what practical, explainable AI looks like in enterprise operations.”
Kinaxis said enterprise customers, including a Top 10 global pharmaceutical company and a leading electronics manufacturer, have already seen measurable productivity gains using Maestro Agents, from streamlining inventory risk analysis to saving dozens of hours per month through automation.
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