Unified supply chain software platform

Avatar photo
by Emily Atkins

UPS has introduced the UPS Supply Chain Symphony platform, a new tool that integrates various supply chain components, including shipping, warehousing, and inventory management, into a single platform.

“UPS Supply Chain Symphony allows our customers to connect every aspect of their global supply chains to UPS’s intelligent logistics network,” said EVP and president of UPS International, Healthcare and Supply Chain Solutions Kate Gutmann.

“This is a game-changer for our customers that puts powerful new digital tools at their fingertips.”

Many companies have trouble connecting their separate spreadsheets or databases, while most shippers find it difficult and time-consuming to turn supply chain data into useful information. An integrated logistics system can give companies a competitive advantage. UPS customers who use this cloud-based Software as a Service (SaaS) solution benefit from improved customer service, collaboration, asset utilization, and forecasting accuracy.

From real-time inventory checks to data-driven performance monitoring and specialized healthcare modules, UPS Supply Chain Symphony now integrates previously stand-alone UPS tools including:

  • UPS Shipping Services: parcel shipping at a variety of prices and speeds.
  • UPS Global Logistics & Distribution: outsourced logistics services, including warehousing, fulfillment, transportation management, service parts logistics, and returns management.
  • UPS Global Freight Forwarding: quoting and booking for air and ocean freight- plus everything in between.
  • UPS Customs Brokerage: customer navigation of international trade regulations.
  • UPS Supplier Management: an origin cargo management resource that manages vendors efficiently.
  • UPS Express Critical service: urgent transportation, including same-day delivery and next-flight out services.
  • UPS Mail Innovations: a high-volume mailing service that integrates with postal systems around the world.
  • Coyote Logistics service: enables LTL and full truckload 3PL services through 70K vetted carriers.