DHL Supply Chain has expanded its service logistics network to more than 150 locations across the U.S. and Canada to speed delivery of critical data center infrastructure parts. The forward stocking model helps manufacturers deliver installation and replacement components within four hours of customer requests.
Data center operators face rising downtime risks. Uptime Institute Intelligence reports that 57 per cent of major outages cost more than $100,000, with 20 per cent exceeding $1 million. Average lead times for data center equipment have reached 42 weeks, up 83 per cent from 2019, and 57 per cent of projects experienced delays of three months or more in 2025.
“As demand for AI and other computing workloads outpaces development, data center operators are under pressure to bring new systems online faster while maintaining uptime across existing infrastructure,” said Jenny Sander, vice president, service logistics, DHL Supply Chain North America. “Equipment manufacturers need service models that position these critical installation and replacement parts closer to the point of use to reclaim valuable time from stretched project schedules.”
The network supports cooling, power distribution, backup power and other capital equipment providers. Earlier this year, DHL added 10 warehouse sites totaling more than seven million square feet of capacity across North America.
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