FedEx launches digital platform to help streamline global shipping

FedEx has unveiled the FedEx One Stop Shop (FOSS), a digital platform designed to simplify global shipping by integrating shipping and freight forwarding services.

The platform combines order management, booking, and shipment tracking into a single system, giving businesses enhanced visibility and control over their logistics. It also provides a centralized point of contact at FedEx, eliminating the need for multiple freight forwarders and includes a repository for past shipments to improve transparency and efficiency.

“FedEx One Stop Shop is a significant step in our transformation into a digitally driven business, powered by our extensive transportation network,” said Nitin Navneet Tatiwala, vice-president of marketing and air network for FedEx, Middle East India Subcontinent and Africa. “Developed in India, it is already creating efficiencies for customers who participated in the pilot by enabling them to book and manage shipments across FedEx shipping and logistics services. We’re excited to scale this platform to other regions, helping businesses simplify and improve their logistics operations.”

FedEx said the launch builds on its commitment to innovation in global commerce, with other digital tools such as FedEx Delivery Manager and the FedEx Import Tool already offering customized delivery options and streamlined documentation. The company said these solutions complement FOSS by providing businesses with an even more efficient logistics process.