Powertrain warranty

by Inside Logistics Online Staff

Mitsubishi Logisnext Americas group, distributor of Jungheinrich lift trucks, narrow-aisle and automated guided vehicles in the United States, Canada and Mexico, has launched its new industry-exclusive powertrain warranty.

The new 5-year powertrain warranty comes standard on all Jungheinrich-branded Class I and II warehouse products, including electric cushion and pneumatic tire, stand-up counterbalanced, reach trucks, turret trucks and order pickers, and went into effect on Oct. 1, 2022.

Jungheinrich customers across North America (United States, Canada and Mexico) will automatically receive the new 5-year or 10,000-hour powertrain warranty, which was previously a 2-year warranty, free of charge.

The plan covers all Class I and II powertrain components including motor, drive axle and controller. With this new plan change, customers will also experience a 40% reduction in Jungheinrich extended warranty prices, in addition to unbeatable energy efficiency with longer run times and added peace of mind that their warehouse products will keep running when they need them most.

The warranty plan for Jungheinrich demonstrates Mitsubishi Logisnext America’s confidence in excellent product quality and commitment to exceptional long-term customer satisfaction.

“We’re excited to introduce the industry’s first standard 5-year powertrain warranty for warehouse products,” said John Sneddon, executive vice president of Sales and Marketing at Mitsubishi Logisnext Americas.

“Most powertrain warranties cover just the first two to three years of a lift truck purchase and require an additional cost for extended coverage. With the combination of German engineering and American manufacturing, we knew we could offer more to our customers. We want our customers to have a first-class experience, and for us, that means a worry-free, hassle-free operation. We stand behind the quality, durability and workmanship with offering the industry’s longest running standard powertrain coverage, and we look forward to helping positively impact our customer’s businesses.”