Old Dominion wins award
Sixth consecutive year winning Mastio prize
February 2, 2016
by
MM&D Online Staff
Old Dominion Freight Line, Inc has received the 2015 Mastio Award for the sixth consecutive year. The company led all US less-than-truckload (LTL) carriers in Mastio’s annual Customer Value & Loyalty Report.
Mastio & Company conducts the annual LTL shipping survey to gauge customer satisfaction and loyalty among more than 2,000 industry professionals. The winner is selected based on evaluations and customer perceptions of more than 300 LTL carriers regarding service categories such as pricing, on-time and damage-free deliveries, quality of service and overall satisfaction.